About Our Delivery and Shipping Services

We provide shipping within India and to multiple locations outside India. We have tie-ups with leading logistics provider to handle your order in the best possible way and to ensure a safe and fast delivery to you.

In case you are not reachable, or you do not accept the delivery of the products when attempted by us, we reserve the right to cancel your order in our sole discretion.

Summary of Shipping Charges

 Please see below a list of the shipping charges that may be levied on your order placed with us, basis the delivery location and preferred mode of payment:

• Shipping Charges for Delivery Within India
• We provide free shipping within India for all prepaid orders above ₹2900. For orders (both prepaid and otherwise) with a total amount less than ₹2900, we charge a nominal fee of ₹150 towards the shipping and handling charges. 
• The option to pay for your order at the time of delivery (“Cash on Delivery”) is not available now, we will update once this facility initiated.
• Shipping Charges for Delivery Outside India
• As shipping charges may differ for different countries, you are requested to connect us our customer care team for placing your order and pay accordingly, if you are in abroad.
• Please note that the Cash on Delivery option is not available for orders being shipped to international locations outside India.

Our Dispatch Policy:

We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest. Our standard dispatch timelines range from between 1 – 4 weeks from the date of successful placement of your order. Our standard dispatch timeline takes into consideration such orders for which we may have to sometimes make a new piece based on your order. However, if your order is already available with us in the desired size, we dispatch it within 2 – 3 working days from the date of successful placement of your order.

For custom made orders, please note that Pret pieces are typically shipped within 2 weeks, and for embellished products, it may take up to 4 weeks.We will share details about your orders from dispatch to delivery via email provided by you while placing the orders. 

Standard dispatch timeline for Ready to Ship products is 5 working days for both Domestic and International orders. In case of an international order, consisting of made to order products as well as ready to ship products, then the order will be dispatched in a single shipment and dispatch timeline of made to order product will be applicable.

Once the order is dispatched, it normally takes 1 – 6 business days depending on the pin code for delivery within India and 4 – 10 business days for deliveries outside India. Unforeseen circumstances towards our logistics provider’s end may sometimes cause delays, however, please be rest assured that our customer service team will be working very closely with the logistics provider to get your orders delivered at the earliest. You can also contact us at ankibunkiaditi@gmail.com for any queries related to your order and shipping.

Customs and Import Duties Information on International Shipments:

Your order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards import, customs and taxes may be levied by the custom authorities, and the same shall be borne by you. Please note that Anki Bunki Aditi has no control over these charges and cannot predict what they may be in actual. Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information. Additionally, when ordering from our website you are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.

Return and Exchange Policy

We want you to love what you ordered, but if something is not right, let us know. We will give you an exchange on that piece in a different size or an entirely new style. 

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had ordered, you may return the merchandise unused, and in the same condition as you received it, in its original packaging with original tags, for an exchange, within 10 days from the date on which these goods are delivered. Once received, the customer care team will see if all conditions are met, your credit/exchange would be processed.

Please note:

1. Products once delivered cannot be returned. It can only be exchanged for another product or store credit.
2. Items will be considered for store credit/exchange only if it is unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please connect with us at the earliest for any such incidences.
3. All custom-made orders are non-returnable.
4. No Exchanges on discounted merchandise.
5. Returns/Refunds would only be accepted if goods received are defective, spurious, not as advertised/agreed upon or delivered later than stated delivery date.